Virgin Media invests more than £1 billion a year in its ultrafast network. If you’re still experiencing slow speeds with your Virgin Media Business broadband service after following the online guidance, please contact our Customer Care team. We know it’s frustrating when things go wrong and we’re working hard to resolve any issues. Please do take a look at these useful tips first before getting in touch. Online support to enable you to get the best speed from your broadband service is also available at Tips for getting the best speeds. You can check the speed of your business broadband service in a couple of steps – just go to Performing a Broadband speed test They can be caused by many onsite/premise factors such as the positioning of a router, the condition/specification of your equipment onsite and the WiFi channel a router is using. Slow speeds are not necessarily always related to network problems.
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